Payment systems - What is a payment system? Read more here

Learn all about payment systems and how they can optimise payment processes in your online store. Find the right solution to ensure secure, fast and user-friendly payments for your customers

A guide to payment systems: How they work and why they are essential for your online store

What are payment systems?

Payment systems refer to the technologies and services that enable consumers and businesses to complete financial transactions online. In the context of an online shop, a payment system often includes a payment gateway, which facilitates the processing of online payments such as credit cards, debit cards, mobile payment solutions, and digital wallets.

Payment systems play a crucial role for online stores, as they allow for fast and secure transactions that meet the needs of both consumers and businesses. A solid payment system can increase a webshop's conversion rate, while ineffective solutions may deter customers and result in lost sales.

How do payment systems work?

Most payment systems work with several components that collaborate to ensure that money is securely and efficiently transferred from the customer’s account to the business’s account. The key components of a payment system include:

  • Payment Gateway: A payment gateway acts as a bridge between the webshop and the payment processor. When the customer enters their payment details, the gateway transmits the information to the processor, which verifies and authorizes the payment.
  • Payment Processor: The processor handles the actual transaction by transferring the funds from the customer’s account to the merchant’s account. The processor works with various banks and credit card providers to complete the transaction.
  • Merchant Account: To receive online payments, a business needs a merchant account, which serves as a temporary account for receiving funds before they are transferred to the company’s bank account.
  • Security: Payment systems use advanced security protocols such as SSL encryption and tokenization to protect sensitive information and prevent fraud.

Implementing payment systems in practice

To implement a payment system in an online shop, the business must first choose an appropriate payment gateway that meets their needs. There are many solutions available, such as QuickPay, Swiipe, Altapay, and FreePay, each with its strengths depending on the company’s size, market, and customer preferences.

Step-by-Step implementation:

  1. Register with a Payment Provider: The first step is to create an account with a payment provider. This process can take anywhere from a few minutes to several days, depending on the provider and the required verification documents.
  2. Integrate with Webshop: Many payment systems offer plug-and-play solutions that can be easily integrated with major e-commerce platforms such as Shopify, WooCommerce, or Magento. Larger businesses may need custom API solutions.
  3. Test the Payment Flow: Once the system is implemented, the entire payment flow should be tested to ensure transactions are processed correctly and security measures work as expected.
  4. Maintenance and Updates: Payment systems must be regularly updated to comply with new security standards and payment methods, including everything from new options like Apple Pay to updated security protocols.

Payment systems in the accounting process

When a webshop receives a payment, the payment system generates a transaction report, which is essential for proper accounting. These transactions should be recorded regularly in the company’s accounts to ensure accurate reporting of revenue, VAT, and any fees associated with the payment system.

Advantages and disadvantages of payment systems

Advantages:

  • Convenience: Customers can complete transactions quickly and securely using a wide variety of payment methods.
  • Scalability: Payment systems can scale with the business’s growth and needs, with many providers offering global solutions.
  • Security: Modern payment systems offer strong security measures to protect against fraud and hacking.

Disadvantages:

  • Fees: Payment providers typically charge a transaction fee, which can vary depending on the payment type and geographical location.
  • Technical Complexity: Some payment systems require technical expertise for proper integration and maintenance.
  • Dependence on Third Parties: Businesses rely on the payment provider’s systems, and any downtime or errors from the provider can result in lost sales.

The importance of payment systems

Payment systems are a central part of any successful webshop. They enable easy, secure, and efficient transactions, which contribute to a better customer experience and higher conversion rates. With the right payment solution, a business can ensure that customers can easily pay for their products or services, ultimately increasing the company’s revenue and scalability.

When choosing a payment system, it’s important to consider factors such as security, compatibility with existing systems, fees, and customer payment preferences. Additionally, businesses should consider integrating their payment system directly with their accounting software to ensure a seamless financial reporting process.

Learn all about payment systems and how they can optimise payment processes in your online store. Find the right solution to ensure secure, fast and user-friendly payments for your customers